Resources for Enrollment Counselors

Assistance for EC’s

Assister Portal Demo

How to add a new member

Password: beWellnm23

Assister Portal Demo

How to add an existing member

Password: beWellnm23

EC Portal

Log in to monitor and guide clients on their information and re-enrollment dates and options.

Click here to LOGIN into your portal to assist your clients 

Help on Demand

Help On Demand is a real-time consumer assistance referral system that connects consumers seeking assistance with Marketplace-registered, state-licensed agents and brokers in their area.

 

beWellnm Help Desks, Call Centers and Useful Info for EC's

Agent/Broker and Enrollment Counselors can call direct

1-833-862-3935 option 5  for assistance. 

A resource providing useful sites and phone numbers for enrollment counselors utilize when dealing when any issues related to the Marketplace.

General Information & Assistance

Quoting Tool

Website where individuals/families can get a quote on what it will cost to enroll and if eligible for advance premium tax credits in towards a qualified health plan through beWellnm.

Get a quote 

Presentation on the Family Glitch

Presentation about the Family Glitch

NM Medicaid Portal Guide

This tip sheet helps to navigate the NM Medicaid Portal when searching for a specific consumer.  

Material Requests

Educational materials that you can share with consumers to get them insured through beWellnm Marketplace.