Get Answers

You always have options at beWellnm…how do you want us to respond to your questions?

1. Learn more with our Knowledge Base Articles & Videos:  We have an online library of articles available for you to learn on your own and at your leisure. Answers to questions regarding who is eligible, how to enroll, what plans are available, can I get financial help with paying for the health coverage, and the premium bill.

2. Call our Customer Engagement Center, you can reach them Monday – Friday from 8:00am – 6:00pm.  Extended hours during Open Enrollment (Nov. 1, 2022 – Jan. 15, 2023) is 7am – 7pm, Monday-Friday.  Saturdays are from 9am – 2pm.

3. Help On Demand: Is an online request to connect with a certified expert (20 minutes) that can assist you at no cost to you with the enrollment application.  These experts become your champion and help you with your health insurance throughout the year.

4. Learn more with our glossary of health insurance coverage terms.