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We are here to help.

Hours of Operation

For In-Person Assistance

BeWellnm’s administrative office is located at: 7601 Jefferson St. NE Suite 120
Albuquerque, NM 87107
Monday-Friday 8:00 a.m.-5:00 p.m.

For assistance by phone (1-833-ToBeWell (1-833-862-3935))
Customer Engagement Center

•Mon-Fri, 8am – 5pm

Premium Billing Team (1-833-862-3935, option 5)

• Mon-Fri, 8am – 5pm

Escalation Center Team:

• Mon-Fri, 8am – 5pm

Upcoming Holiday Closures

President’s Day on Monday, February 20, 2023

Memorial Day on Monday, May 29, 2023

Have a Question?

  • Call us at 1-833-ToBeWell (1-833-862-3935) and TTY: 711.
  • Chat with us online. Click the orange button in the bottom right corner of your screen.
  • Schedule an appointment with a certified agent, broker or enrollment counselor today! Identify your preferred language. SCHEDULE NOW

Customer Support

If you are looking for support on eligibility, enrollment, Form 1095-A, or tax credits, please call our Customer Engagement Center [1-833-ToBeWell (1-833-862-3935) and TTY: 711] or complete the Contact Us Form. A representative will contact you as soon as possible.

If you have a concern or complaint regarding your experience with beWellnm, please complete the complaint form, and a representative will contact you as soon as possible.