Contact Us

Have a Question?

  • Call us at 1-833-ToBeWell (1-833-862-3935) and TTY: 711.
  • Find a certified agent, broker or enrollment counselor who can answer your questions and help you enroll.
  • Chat with us online. Click the orange button in the bottom right corner of your screen.
  • Schedule a virtual appointment with a certified agent, broker or enrollment counselor today! Identify your preferred language. SCHEDULE NOW

Connect with our Customer Engagement Center

1-833-ToBeWell (1-833-862-3935) and TTY: 711

Monday-Friday, 7:00 a.m. – 7:00 p.m.

Saturday, 9:00 a.m. – 2:00 p.m.

Open Enrollment November 1 through January 15

Administrative Office – Located in Albuquerque, NM

BeWellnm’s administrative office hours of operation are Monday-Friday 8:00 a.m.-5:00 p.m.

The administrative office is closed on the following days:

  • Thanksgiving Day-November 25th, 2021
  • Day after Thanksgiving-November 26th, 2021
  • Christmas Eve-December 24th, 2021
  • Christmas Day Observed-December 27th, 2021
  • New Year’s Eve 2022 Observed-December 31st, 2021
  • New Year’s Day Observed-January 3rd, 2022

Please note that we are not holding in-person meetings at administrative office.

Customer Support.  If you have a concern, or complaint regarding your experience with beWellnm, please complete the complaint form, and a representative will contact you as soon as possible.