Agents and brokers who wish to assist consumers in the individual marketplace on healthcare.gov and/or beWellnm for Small Business must complete registration and required training on an annual basis – prior to assisting consumers with enrollment.
Get 2020 Federally Facilitated Marketplace {FFM) Certified. Begin by creating an account on the Centers for Medicare & Medicaid Services (CMS) Enterprise portal. See also the New Agents’ and Brokers’ Guide to Plan Year 2020 Marketplace Registration and Training.
Agents and brokers who completed plan year 2019 individual marketplace registration and training are eligible to take a new half-hour training for plan year 2020, as well as optional review modules. Returning agents and brokers can take Individual Marketplace training either through the Marketplace Learning Management System (MLMS) or the CMS-approved vendor regardless of how they completed the plan year 2018 training. Check out this quick guide for returning agents and brokers to help you through the registration and training steps.
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